Refund & Cancellation Policy

You may cancel your recurring subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the subsequent period.

• No penalties for cancellation.
• You will retain access to your generated websites until the end of the paid period.

For custom services such as website editing, content creation, and domain connection, the following cancellation rules apply:

• Before work begins: You may cancel with a full refund.
• After work has commenced (editing, design, or domain setup): Cancellations are subject to a partial refund based on work already performed.
• After delivery and client approval: No refunds are available, as the service has been completed.

Due to the digital nature of our software and the manual labour involved in our services, refunds are generally not offered once a website has been generated, edited, and delivered to the client. However, exceptions may be made in the following cases:

• Technical failures that prevent the website from functioning as described.
• Non‑delivery of service within the agreed timeframe.
• Billing errors or duplicate charges.

To request a refund, you must contact us within 7 days of the payment date. Each request will be evaluated on a case‑by‑case basis. We reserve the right to approve or deny refunds at our sole discretion.

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to suspend or terminate your account and any associated services. We encourage you to reach out to us directly so we can address your concerns promptly.

Approved refunds will be processed within 5–7 business days and credited back to the original payment method used for the transaction. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

If you have any questions about this policy or wish to request a cancellation or refund, please reach out to us: